1. Is the G2 truly waterproof for swimming?
MỘT: Đúng. The G2 has an IPX-8 waterproof rating, which means it is fully submersible and designed specifically for swimming, showering, and water sports. Unlike IPX5/6, IPX8 allows for continuous underwater use.
2. Can I use the G2 without my phone while swimming?
MỘT: Đúng. The G2 features a built-in 8GB MP3 player that can store thousands of songs. You can download music directly to the headset and swim without carrying your phone. Bluetooth does not work well underwater, so the MP3 mode is for swimming.
3. Does the G2 support Bluetooth while swimming?
MỘT: No. Bluetooth signals do not transmit well through water. The G2 is designed to be used as a standalone MP3 player while swimming. The Bluetooth 6.0 function is for land/above-water use (running, gym, office).
4. What is Bluetooth 6.0? Is it backwards compatible?
MỘT: Bluetooth 6.0 is the latest generation Bluetooth standard, offering improved connection stability, lower latency, and better power efficiency. It is fully backwards compatible with Bluetooth 5.x, 4.x, and earlier devices for land use.
5. How much storage does the G2 have?
MỘT: The G2 comes with 8GB of built-in storage (TF card), which can hold approximately 2000+ MP3 songs. You can easily add or remove music via USB connection to a computer.
6. What is the battery life for swimming?
MỘT: The G2 provides ≥7 hours of continuous playtime at 80% volume on a full charge. Charging takes approximately 50 minutes (less than 1 giờ) via the magnetic charging cable.
7. How much does the G2 weigh?
MỘT: The G2 weighs only 24 grams, making it ultra lightweight and comfortable for long-term wear, even during intense swimming sessions.
8. Does the G2 have noise cancellation?
MỘT: No. The G2 has no noise cancellation to maintain situational awareness. The open-ear design naturally lets ambient sound in, which is a safety feature for swimming and outdoor sports.
9. Can I customize the logo on these headphones?
MỘT: Đúng. We accept customer logo customization on the headphone body and packaging. Minimum order quantity applies for custom logo printing. Please contact our sales team for details.
10. Do you offer private mold / custom design?
MỘT: Đúng, private mold is available. We support full OEM hardware customization including shape, color, materials, and packaging. Additionally, we offer MP3 memory Và surface coating customization options.
11. What audio formats are supported?
MỘT: The built-in MP3 player supports common audio formats including MP3, WAV, and other standard formats. Please contact us for a complete list.
12. Is the G2 suitable for other water sports?
MỘT: Đúng. Besides swimming, the G2 is ideal for surfing, kayaking, paddleboarding, snorkeling, and any water activity where you want music without sacrificing safety.
13. What is the connection range for Bluetooth (land use)?
MỘT: The maximum wireless connection distance is ≥10 meters (33 feet) with no obstacles.
14. What certifications does the G2 have?
MỘT: The G2 is certified with CE, ROHS, FCC, and MSDS. Certification documents are available upon request for your market compliance.
15. What customization options are available?
MỘT: We offer two main customization options for the G2:
Combined with private mold and custom logo, you can create a truly unique product.
16. What is your MOQ for wholesale orders?
MỘT: MOQ depends on customization level. For standard stock products, MOQ is typically 100–500 units. For custom logo or private mold, please inquire for exact quantities.
17. Can I get a sample before bulk order?
MỘT: Đúng, samples are available. Sample lead time is usually 3–7 days. Sample cost is refundable upon bulk order confirmation. Contact us to arrange sample shipping.
18. What is the lead time for bulk orders?
MỘT: Standard stock order: 7–15 days. Custom logo/private mold order: 20–35 days depending on complexity. Contact us for current lead time based on quantity.
19. What is the package size and weight?
MỘT: Kích thước gói đơn: 15.5 × 9 × 18 cm. Tổng trọng lượng đơn: 0.500 kg. Bulk packaging available upon request.
20. What payment methods do you accept?
MỘT: We accept T/T (bank transfer), L/C, PayPal, and Alibaba Trade Assurance. Payment terms are negotiable for large orders.
21. How do I place an order?
MỘT:
Contact us with product/model and quantity
Confirm specifications (logo, packaging, MP3 storage, coating, etc.)
Proforma invoice sent
Deposit payment
Production starts
Balance payment before shipment
Shipping arranged
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