1. What is inductive bone conduction technology?
A: Inductive bone conduction transmits sound vibrations through the cheekbones directly to the inner ear, bypassing the eardrum. This leaves the ear canal completely open, allowing users to hear ambient sounds while enjoying music or calls – ideal for swimming, running, and outdoor sports.
2. Is the G1 truly waterproof for swimming?
A: Yes. The G1 has an IPX-8 waterproof rating, which means it is fully submersible and designed specifically for swimming, showering, and water sports. Unlike IPX5/6, IPX8 allows for continuous underwater use.
3. Can I use the G1 without my phone while swimming?
A: Yes. The G1 features a built-in MP3 player that supports WAV and MP3 formats. You can store music directly on the headset and swim without carrying your phone.
4. Does the G1 support Bluetooth while swimming?
A: No. Bluetooth signals do not transmit well through water. The G1 is designed to be used as a standalone MP3 player while swimming. The Bluetooth function is for land/above-water use (running, gym, office).
5. What Bluetooth version and chipset does the G1 use?
A: The G1 uses the JieLi AD7006F Bluetooth 5.3 chipset, providing stable wireless connection with low power consumption.
6. What is the battery life?
A: The G1 provides 6 hours of continuous playtime on a full charge, with 12 days of standby time. Charging takes approximately 2 hours.
7. How much does the G1 weigh?
A: The G1 weighs only 29 grams, making it ultra lightweight and comfortable for long-term wear, even during intense swimming sessions.
8. What music formats are supported?
A: The built-in MP3 player supports WAV and MP3 audio formats.
9. What is the connection range for Bluetooth?
A: The maximum wireless connection distance is ≥10 meters (33 feet) with no obstacles.
10. Is the G1 suitable for other water sports?
A: Yes. Besides swimming, the G1 is ideal for surfing, kayaking, paddleboarding, snorkeling, and any water activity where you want music without sacrificing safety.
11. Can I customize the logo on these headphones?
A: Yes. We accept customer logo customization on the headphone body and packaging. Minimum order quantity applies for custom logo printing. Please contact our sales team for details.
12. Do you offer private mold / custom design?
A: Yes, private mold is available. We support full OEM hardware customization including shape, color, materials, and packaging. Contact us with your design requirements.
13. What certifications does the G1 have?
A: The G1 complies with relevant CE, ROHS, and FCC standards. Certification documents are available upon request.
14. What is your MOQ for wholesale orders?
A: MOQ depends on customization level. For standard stock products, MOQ is typically 100–500 units. For custom logo or private mold, please inquire for exact quantities.
15. Can I get a sample before bulk order?
A: Yes, samples are available. Sample lead time is usually 3–7 days. Sample cost is refundable upon bulk order confirmation. Contact us to arrange sample shipping.
16. What is the lead time for bulk orders?
A: Standard stock order: 7–15 days. Custom logo/private mold order: 20–35 days depending on complexity. Contact us for current lead time based on quantity.
17. What is the package size and weight?
A: Single package size: 17.8 × 19.7 × 10.8 cm. Single gross weight: 0.500 kg. Bulk packaging available upon request.
18. What payment methods do you accept?
A: We accept T/T (bank transfer), L/C, PayPal, and Alibaba Trade Assurance. Payment terms are negotiable for large orders.
19. How do I place an order?
A:
Contact us with product/model and quantity
Confirm specifications (logo, packaging, etc.)
Proforma invoice sent
Deposit payment
Production starts
Balance payment before shipment
Shipping arranged
Shipping
- But need your side pay shipping, Usually we ship via DHL UPS, FEDEX TNT. or we can ship with your account or delivery to your forwarder in China.
- For big qty, We can ship by sea
Deliver to port:
- OKOQE Medical Ltd is responsible for transporting goods to port. All subsequent customs and transportation fees are the responsibility of the buyer.
- OKOQE Medical Ltd will recommend trustworthy local freight forwarders to you.
- OKOQE Medical Ltd can facilitate the progress under buyer’s permission and at buyer’s expense.
Notice: Above mentioned information are just for your reference only,we will keep you posted for the tracking delivery schedule.
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